Problem solving

Problem Solving and Decision Making Overview This course has been designed to explain the key principles for developing creative and productive solutions to any problem or decision-making process. Course objectives Delegates will learn about: Effective decision making. Analysing situations and problems logically. Solving problems using clear strategies. How to use creative thinking to define objectives and solutions. Developing the thinking process. Action planning. Contributing to group problem solving. Who should attend? All employees with problem solving and decision making responsibilities.